Terms and Conditions
Effective Date: April 25th 2024
Kelp Collective provides creative virtual assistance and marketing services and is based in Cornwall, UK. These Terms and Conditions govern your use of our services, so please read them carefully. By using our services, you agree to be bound by these Terms and Conditions.
1. Services Offered
We provide creative virtual assistance services across websites, marketing, and design tailored to meet the specific needs of each client. The terms of service for each client will be set through a personal contract outlining the scope, duration, and pricing of the services.
2. Pricing and Payment
Fees for our services are determined based on the specific requirements of each client and will be agreed upon through a personal contract. Payment can be made via credit/debit cards and PayPal, as agreed upon in the contract.
3. Data Protection and Privacy
Your privacy is important to us. For information about how we collect and use personal data, please refer to our Privacy Policy.
4. Liability and Disclaimers
While we strive to provide high-quality services, we cannot guarantee the availability, accuracy, or suitability of our services for any particular purpose. We shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services.
5. User Conduct and Responsibilities
Users are expected to use our services in accordance with these Terms and Conditions and any applicable laws or regulations. We reserve the right to suspend or terminate access to our services for users who violate these terms.
6. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms shall be resolved through arbitration in Cornwall, UK.
7. Updates and Amendments
We reserve the right to update or amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
8. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at laura@kelpcollective.com.